Vamhi Labele Cloud User Guide

Overview

Vamhi Label Cloud is a Jira Cloud forge app that adds a new custom label field to your projects, giving your team colored, visually distinct labels for better issue categorization and at-a-glance identification.

What problem does it solve?

Jira's built-in label field is limited to plain text with visual differentiation — but you cannot change label colors. Vamhi Label Cloud solves this by letting teams assign custom colors and styles to labels, and create multiple label fields within the same project.

Primary use cases

  • Color-coding labels by team, priority tier, feature area, or lifecycle stage

  • Standardizing a project-level label library so all team members use consistent labels with consistent colors

  • Keep your labels organized by renaming, merging, or removing them across all project issues at once.

  • Tracking how many issues carry each label, without leaving the project settings screen

Typical users who benefit

Role

Why they benefit

Project Managers & Team Leads

Visual status signals across a board or backlog

Project Admins

Maintaining a clean, consistent label structure

Developers & Analysts

Filter or query issues by label with color-coded views

ℹ️ Vamhi Label Cloud provides label analytics and reporting, Label App focuses on the management and presentation layer: creating, coloring, applying, and maintaining labels directly within Jira issues and project settings.


Prerequisites & Access

Jira permissions

Task

Minimum permission required

View colored labels on an issue

Any project member

Apply labels to an issue

Edit Issues on the project

Create, rename, delete, or merge labels

Administer Project or global Jira Administrator

Access project settings screen

Administer Project or global Jira Administrator

Plan & installation prerequisites

  • Jira Cloud (Jira Software or Jira Service Management)

  • The app must be installed from the Atlassian Marketplace by a Jira Administrator

  • At least one Vamhi Colored Labels (Multi-select) custom field must be created and added to the relevant project screens before users can apply colored labels


Installation & Initial Setup

Step 1 – Install the app

  • Log in as a Jira Administrator.

  • Go to Jira Settings (gear icon) → AppsFind new apps.

  • Search for Vamhi Label Cloud (or Label Cloud Forge).

  • Click Get app and follow the Marketplace install prompts.

✅ Result: After installation, the custom field type Vamhi Label Multi-Select becomes available in Jira.

Step 2 – Create a custom field for your project

  • Go to Jira Settings → Field

  • Click Create new field.

  • Choose the type Vamhi Label Multi-Select (listed under Forge custom field types).

  • Give the field a name (e.g., Team Labels, Feature Tags).

  • Associate the field with the relevant field configuration and add it to your project's screens (Issue View, Create Issue, Edit Issue).

ℹ️ Multiple fields: You can create multiple instances of this field for different classification purposes (e.g., one for team ownership, one for feature area).

Step 3 – Configure labels in Project Settings

  • Go to your Jira projectProject Settings (left sidebar).

  • Click Vamhi Labels in the project settings menu.

  • From the Custom Fields tab, select your newly created field from the dropdown.

  • You will see an empty label table. Proceed to Creating Labels below to populate it.

Key Features & Usage

Custom Field Labels (Colored Labels)

Creating labels

Who: Project Admin or Jira Administrator Where: Project Settings → Vamhi Labels → Custom Fields tab

Option 1 – From Project Settings:

  • Select the custom field from the dropdown

  • Click + Create Label

  • Enter a label name (max 255 characters)

  • Choose a color from the palette

  • Choose a style: Solid or Light

  • Click Save

Option 2 – From an Issue:

  • Open any issue

  • Click the Custom Labels field

  • Type the label name

  • Click + Create "[name]"

  • Click Save

The label is now available for all users to apply to issues in this project.

⚠️ License note: Color and style selection requires an active license. Without one, labels are created with the default gray color.

03-Labels-Added.png

Applying labels to an issue

Who: Any user with Edit Issues permission Where: Issue view → custom label field

  • Open any Jira issue in the project.

  • Find the custom label field (e.g., Team Labels) in the issue detail panel.

01-Issue-Before-Labels.png

  • Click the field to open the edit interface.

  • Type 3 or more characters to trigger label suggestions from the project library.

  • Click a suggestion to add it. The label appears as a colored lozenge.

06-Labels-Applied-On-Issue.png

  • To add a label that does not yet exist, type the name and click + Create "[name]".

  • To remove a label, click the × on the lozenge.

  • Click Save (or submit the form) to persist changes.

💡 Tip: When creating an issue (not editing an existing one), labels are held in state until the issue is created. They are saved automatically when you click Create Issue.

Editing label colors (Project Admin)

You can update a label's color in two ways:

Option 1 – From Project Settings:

  • Go to Project Settings > Vamhi Labels > Custom Fields tab

  • Find the label in the table and click it

12-Color-dialog-open.png

  • Update the name, color, or style as needed

  • Click Save

13-Color-Changed.png

Option 2 – From the Issue edit screen:

  • Open any issue that has the label applied

05-Color-Picker.png

  • Click the label to open the edit interface

  • Update the color or style

  • Click Save

14-Updated-color-on-issue.png

Renaming a label
  • Go to Project SettingsVamhi LabelsCustom Fields tab.

  • Click on Edit icon on the label you want to rename.

09-Rename-Dialog.png

  • Enter the new name.

  • Click Save.

10-Rename-Saved.png

The app automatically updates the label name on all issues in the project where it was applied. No manual re-labeling is needed.

⚠️ Important: Label names are case-insensitive for uniqueness checks. You cannot create Bug and bug as separate labels.

11-renamed-label-on-issue.png

Deleting a label
  • Go to Project SettingsVamhi LabelsCustom Fields tab.

  • Click Delete (trash icon) on the label.

Screenshot from 2026-04-23 17-52-45.png

image-20260423-122452.png

  • Confirm the deletion.

image-20260423-122544.png

The label is removed from the project library and stripped from all issues where it was applied.

image-20260423-122606.png

Merging labels

Use merge when you want to consolidate two labels into one — for example, merging bug-fix into bugfix to standardize terminology.

  • Go to Project SettingsVamhi LabelsCustom Fields tab.

  • Click Merge on the source label (the one to be removed).

image-20260423-122646.png

  • Select the target label (the one to keep) from the dropdown.

  • Confirm the merge.

All issues that had the source label will now have the target label instead. The source label is removed from the library.

image-20260423-122721.png

Refreshing issue counts

The Count column shows how many issues currently carry each label. Counts update automatically every 24 hours.

If you need an accurate count right away, check the issues manually using JQL in Jira.


System Labels (Native Jira Labels)

The System Labels tab in Project Settings lets you manage Jira's built-in labels field for the project — even though those labels have no color metadata.

How system label discovery works

When you open the System Labels tab, the app automatically scans all issues in the project via JQL and discovers which native labels are in use. These are shown in a table with issue counts.

Available operations

Operation

What it does

Rename

Updates the label name across all issues

Delete

Removes the label from all issues

Merge

Redirects all uses of source label to target label

Refresh count

Re-counts issues bearing this label

ℹ️ Note: System labels have no color or style settings — these operations only affect the label name and its association with issues.

image-20260423-123140.png


Color Options

Colors can be applied in two styles — Solid (filled) and Light (outlined).

Screenshot from 2026-04-24 10-52-51.png

Style

1

2

3

4

5

6

Solid

Purple

Red

Green

Yellow

Blue

Gray

Light

Light Purple

Light Red

Light Green

Light Yellow

Light Blue

Light Black

💡 Tip: Use solid styles for high-visibility, high-priority labels. Use light styles for secondary classifications that should be visually quieter.


Best Practices & Tips

Naming conventions

  • Use kebab-case for multi-word labels (e.g., needs-review, tech-debt) for consistency and easier JQL filtering.

  • Avoid special characters other than hyphens — they can interfere with search.

  • Keep names short (under 30 characters) so lozenges display cleanly in issue views.

Color strategy

  • Assign one color per team or functional area so labels are instantly recognizable. For example: red = bugs, blue = platform, green = growth.

  • Reserve solid red for urgent/blocker labels and solid gray for low-priority or archived labels.

  • Avoid too many similar colors — if two labels look nearly identical, viewers won't distinguish them quickly.

Merging before deleting

When cleaning up label , always consider merging before deleting. Merging preserves issue history under the target label; deleting permanently removes the classification from all issues.

Multiple custom fields

If your team classifies issues along multiple dimensions (e.g., team ownership AND feature area), create separate custom field instances for each dimension rather than cramming all classifications into one field. This keeps each field's label library focused and manageable.


Troubleshooting

"Color change is not saving" / 402 error

Cause: The Label App license is not active (expired or not yet licensed).

Resolution:

  • Go to Jira SettingsAppsManage apps → find Vamhi Label.

  • Check the license status.

  • Renew or purchase a license from the Atlassian Marketplace.

  • Once the license is active, color changes will save normally.

Label not appearing in autocomplete

Cause: Autocomplete requires at least 3 characters before suggestions appear, and only shows labels from the current project's library.

Resolution:

  • Type at least 3 characters.

  • If the label exists in another project but not this one, a Project Admin must create it in this project's settings, or the user can type the full name and use + Create "[name]" to add it on the fly.

Issue count shows 0 for a label I know is in use

Cause: Issue counts are not updated in real time. They refresh automatically every 24 hours.

Resolution:

  • Wait for the count to auto-refresh — it updates on its own within 24 hours.

  • If you need an accurate count right away, check the issues manually using JQL in Jira.

"You do not have permission" error when accessing Project Settings

Cause: You are not a Project Admin or Jira Administrator on this project.

Resolution:

  • Ask your Jira Administrator to grant you Administer Project permission for the project.

  • Or have a Project Admin make the settings changes on your behalf.

Labels applied to old issues are not visible after app installation

Cause: The app only tracks labels through its own database after installation. Issues labeled before the app's custom field was added may not have their labels visible in the Vamhi field.

Resolution:

  • This is expected behavior — the Vamhi label field is separate from any pre-existing label data.

  • For system (native) labels, open the System Labels tab and let the auto-sync run; it will discover all existing native labels.

Label displays as gray with no color after assignment

Cause: The label was created without an active license, or a user applied a label whose color metadata could not be resolved.

Resolution: Once a valid license is active, a Project Admin can assign the correct color either from:

  • Project Settings > Vamhi Labels > Edit the label, or

  • Issue edit screen > click the label > update the color


FAQ

Q: Can I use Vamhi Label Cloud on Jira Server or Data Center?

A: No. Vamhi Label Cloud is a Jira Cloud app built on the Atlassian Forge platform. It is not available for Server or Data Center deployments.

Q: Can I have different label colors for the same label name in different projects?

A: Yes. The label library is per-project per-field. A label named bug can be red in Project A and orange in Project B — they are independent entries.

Q: What happens to labels on an issue if I delete the custom field from the project screen?

A: The underlying data in Jira's custom field is preserved, but the Vamhi field UI will no longer appear on issues. If the field is re-added to the screen later, existing label assignments will be visible again.

Q: Can I search for issues by their Vamhi label using JQL?

A: Yes. Use the field ID in JQL: cf[XXXXX] = "label-name" cf[XXXXX] IN ("label-a", "label-b") Replace XXXXX with the numeric custom field ID. You can find the field ID in Jira SettingsIssuesCustom Fields.

Q: Does Label App affect Jira's native labels field?

A: Only through the System Labels tab in Project Settings, which lets admins rename/merge/delete native labels. The colored label feature uses a separate custom field (Vamhi Colored Labels (Multi-select)) and does not modify Jira's built-in label field.

Q: Can a user create new labels from the issue edit screen without going to Project Settings?

A: Yes. Any user with Edit Issues permission can type a new label name in the edit field and select + Create "[name]". The label is added to the project library instantly.