Effective Date: March 2026 | App: Enlov | Company: Vamhi Private Limited
Vamhi Private Limited has zero tolerance for child sexual abuse and exploitation (CSAE) in any form on the Enlov platform. This document outlines our standards, detection measures, reporting mechanisms, and response procedures in compliance with Google Play Store requirements and applicable laws of India.
Enlov is strictly an 18+ platform. The creation, distribution, solicitation, or promotion of child sexual abuse material (CSAM) or any content that sexually exploits or endangers minors is absolutely prohibited on Enlov and constitutes an immediate and permanent ban.
Prohibited conduct includes but is not limited to:
Uploading, sharing, or distributing any content that sexually depicts or exploits a minor
Grooming behaviour — attempting to build a relationship with a minor for the purpose of exploitation
Soliciting sexual content or communication from a minor
Using Enlov to arrange or facilitate sexual contact with a minor
Sharing links to external CSAM content of any kind
Impersonating a minor or misrepresenting age to exploit other users
Enlov enforces an 18+ minimum age requirement through the following measures:
Users must confirm they are 18 or older during account registration
All profiles go through Enlov's review process — reviewers are trained to flag profiles that appear to belong to minors
Any profile suspected to belong to a minor is immediately suspended pending investigation
Confirmed underage accounts are permanently deleted and all associated data is removed
Vamhi Private Limited employs the following measures to detect and prevent CSAE on the Enlov platform:
Measure | Description |
|---|---|
Profile Review | Every profile is manually reviewed. Reviewers are instructed to flag any profile that appears to belong to a minor or contains inappropriate content involving minors |
Photo Screening | Profile photos are reviewed as part of the profile review process. Any photo that appears to depict a minor or contains exploitative content is rejected and the account is flagged for investigation |
User Reporting | All users can report any profile or chat message directly within the app. Reports are reviewed by our team as a priority |
Chat Monitoring | Reported chat conversations are reviewed for CSAE-related content. Any conversation flagged for CSAE is escalated immediately |
Account Suspension | Any account flagged for CSAE-related activity is immediately suspended pending investigation — prior to confirmation |
Enlov provides in-app reporting on both profiles and chat conversations. Any user can report another user at any time.
Navigate to the user's profile
Tap the Report button
Select the reason — including options for underage user or inappropriate content
Submit the report
Open the chat conversation
Long press the message or tap the Report option
Select the reason and submit
All reports are reviewed by the Enlov moderation team. Reports involving suspected CSAE are treated as the highest priority and escalated immediately.
Users may also report CSAE directly to our team by emailing:
support@vamhi.com
Subject line: CSAE Report
Upon receiving a report or detecting potential CSAE activity, Vamhi Private Limited follows this response procedure:
Step | Action | Timeframe |
|---|---|---|
1 | Immediately suspend the reported account pending investigation | Within 24 hour of report |
2 | Review the reported profile, photos, and chat content | Within 72 hours |
3 | If CSAE is confirmed — permanently ban the account and preserve all evidence | Within 72 hours |
4 | Report confirmed CSAE to the relevant government authorities in India and preserve data for legal proceedings as required by law | As required by law |
5 | Remove all associated content from the platform | Immediately upon confirmation |
6 | Notify the reporting user that their report has been actioned (without disclosing confidential investigation details) | Within 72 hours |
Vamhi Private Limited is committed to cooperating fully with Indian law enforcement and government authorities in all matters relating to CSAE. We will:
Report confirmed CSAE incidents to the appropriate authorities including the National Crime Records Bureau (NCRB) and Cyber Crime Portal (cybercrime.gov.in) as required under the Protection of Children from Sexual Offences Act (POCSO Act) and the Information Technology Act, 2000
Preserve all evidence including account data, messages, photos, and activity logs for the duration required by law
Cooperate fully with any lawful investigation or legal order
Not delete or alter any data associated with a reported CSAE case until cleared to do so by authorities
External Reporting Resources for Users (India):
National Cyber Crime Reporting Portal: cybercrime.gov.in
Cyber Crime Helpline: 1930
POCSO e-Box (NCPCR): https://ncpcr.gov.in/pocso/
All Enlov team members involved in profile review and content moderation are briefed on:
How to identify potential CSAE content and underage profiles
The escalation procedure when CSAE is suspected
Legal obligations under POCSO and the IT Act
How to preserve evidence correctly without contaminating it
The importance of not engaging with or distributing any suspected CSAE material
This policy is reviewed and updated at minimum every 12 months or whenever there is a material change to the Enlov platform, applicable law, or Google Play Store requirements. The latest version is always available on our Confluence documentation space.
Field | Detail |
|---|---|
Subject Line | CSAE Report |
Response Time | Within 24 hours for CSAE reports |
